Privacy Policy
At Tidetribe, we believe travel should feel effortless, considered, and respectful — not just of places, but of people and their data. This Privacy Policy explains how we collect, use, and protect your information.
- What We Collect
We only collect what’s necessary to deliver your experience Information you provide:
Full name
Email address
Phone number
Nationality
Booking details (dates, group size, preferences)
Automatically collected:
IP address
Device and browser type
Site usage (pages visited, time spent)
Payments:
All payments are securely processed via trusted third-party providers, including Stripe and PayPal. We do not store your full card details on our servers.
2. Why We Collect It
We use your data to:
Confirm and manage your bookings
Connect you with local operators
Communicate trip details and updates
Improve our platform and user experience
Send occasional updates (only if you opt in)
3. Sharing Your Information
To deliver your trip, we may share relevant details with:
Local boat operators and guides
Payment processors (Stripe, PayPal & Pay maya)
Service providers (such as email and analytics tools)
All third parties are expected to handle your data securely and only for the intended purpose.
We never sell your personal data.
4. Data Protection
We take reasonable and appropriate steps to protect your information from loss, misuse, or unauthorized access.
While we do our best, no system is completely secure — and use of the internet is at your own risk.
5. Cookies
We use cookies to keep things running smoothly and understand how people use our site.
You can adjust cookie settings anytime in your browser.
6. Your Rights
In accordance with the Data Privacy Act of 2012, you have the right to:
Access your personal data
Correct inaccurate or outdated data
Request deletion or blocking
Withdraw consent at any time
Lodge a complaint with the National Privacy Commission (NPC)
To exercise any of these rights, contact us below.
7. Booking & Local Partners
When you book with Tidetribe, you acknowledge that certain personal details (such as your name and contact information) will be shared with trusted local partners to operate your trip.
We work with partners who respect data privacy and use your information only for trip delivery.
8. International Data Transfers
As a travel platform, your information may be processed in countries where our partners, payment providers, or service tools operate. This includes secure processing by Stripe and PayPal, which may store or process data outside the Philippines.
9. Updates
We may update this policy occasionally to reflect changes in our services or legal requirements. Updates will be posted here.
10. Contact
For any privacy-related questions or requests:
Email: explore@tidetribe.ph